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Thursday, November 21 • 2:35pm - 2:55pm
The Common Threads Across All Sample Types. Challenges of Sample Management Quality and Compliance-Total Quality Management within a Sample Logistics Lab

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Compound Management labs for small molecule applications are well-defined operations particularly within large pharma. Through years of iterations and technology advancements, the CM toolbox has been become filled with technologies that range from inventory storage to nano-liter pipettors for the creation of assay ready plates. Incorporating automation with these technologies has truly aided the CM lab by decreasing the need for manual manipulation throughout the workflow while increasing the quality and throughput of creating the assay ready plate. A secondary effect through all of the continuous improvements efforts, is improved customer satisfaction especially as the delivery of the plates have become more routine and mis-dispenses are minimized. Unfortunately, laboratory errors do occur, and customers demand answers. The CM toolbox needs to include a workflow to critically evaluate each plating “inquiry” and formulate a conclusion that satisfies the key stakeholders.


Jefferson Chin, B.Sc, MBA

Senior Scientist, Pfizer
Jefferson Chin is a Senior Scientist in the Sample Logistics group at Pfizer.


Thursday November 21, 2019 2:35pm - 2:55pm
Essex South (3rd Floor) - Westin Copley 10 Huntington Avenue, Boston, MA 02116 USA